CoreVault’s world-class support team is dedicated to providing high quality, timely support services to our customers offering a variety of resources to assist with technical support needs such as FAQs, email and telephone support. You may also view support case status and submit support requests via our Customer Care Portal.
Standard Support:
CoreVault™ standard product technical support, 7am - 8pm, Mon-Fri Central Time, excluding US holidays. A Customer Care Representative will assist you within 4 business hours on both email and telephone inquiries.
Emergency Support:
If you require after hours technical support, our on-call support is available to you 24x7, 365 days a year. A stand-by Customer Care Representative will contact you within 3 hours on telephone inquiries. Charges may apply.
Email:
Support@Corevault.net
Please include your name, contact number and a brief description of your technical issue.
Telephone:
405-242-0104
888-356-2709
